Contact Us at: 1-800-780-4808

Mobile Banking

Don't have a smartphone?

We offer options for other web-enabled phones and text-based mobile banking

With Mobile Banking, you can be sure that your banking activities are with you at all times. You can securely access your accounts from your mobile device to check account balances, view transactions, pay bills, pay other people, transfer funds, find your nearest branch and ATM and more. The real-time convenience of Mobile Banking just cannot be matched by anything else.

Comparing Platforms

Smartphone Apps
iPhone and Android

Mobile Web
Web browser based features

Check Balances

View Transactions

Mobile Deposits

Pay Bills


Transfer Funds

Find Citizens Bank Locations

Frequently Asked Questions

What does it cost?
There's no fee for using our mobile banking. However, you do need an account at The Citizens Bank to use mobile banking, and it's possible your actual account may have a cost associated with it. It's also possible your mobile phone service provider may charge for text messages and/or web access—check your plan for details.

What happens if my access is locked?
Call us at 1-800-780-4808 during business hours and we’ll unlock it after assuring it is you making the request.

I think I lost my phone--now what?
You can disable mobile banking on your device at any time from within online banking. Or call us at 1-800-780-4808 during business hours. We can either un-enroll your device or suspend the service until you confirm the phone is actually lost.

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