Contact Us & Directory
We appreciate feedback from our customers and encourage you to contact us with any questions or concerns.
We are here to help!
Main Phone: (800) 780-4808
To report a Lost or Stolen Debit Card after hours
To Reset a Debit Card PIN Number
Business Online Banking and Remote Deposit questions and assistance
Mobile Deposit questions and assistance
The Citizens Bank
Secure Contact Forms
If you have general inquires you about your accounts, bill pay, new loan or other questions. You can send us those inquires securely, please click the button below to get started.
Please notify us when traveling. Without a travel notice, we may flag transaction as fraudulent and put a hold on your account until we can contact you to verify the transaction(s). It is not mandatory to alert us, but a good idea. You can call us or do it securely online.
Please use the above secure forms "General Inquires" or "Travel Notification Form" to submit account numbers or other sensitive information. The form below is not secure and would be used more by non-customers for general questions or comments.
Mobile Banking Include